LIVE DASHBOARD
· FRIDAY SERVICEKNOW
EVERY
GUEST.
Every reservation, review, and repeat visit becomes a living dossier. Your command center closes out the night — and already knows tomorrow.
Covers This Week↑ 12%
0
Friday double-sat included
Repeat Recognition↑ 8pts
0%
Guests auto-identified
Avg Check
$0
Per cover, all channels
Active Profiles↑ new this month: 184
0
Built from POS + reservations
Anniversary — Table 12VIP · Marcus ChenShellfish Allergy · Sarah M.Prefers Booth 7 · The GarciasWine Lover · James WhitfieldRegular · 47 visitsBig Spender · $2,847 LTVCritic · NY TimesBirthday Next Visit · Priya S.Gluten-Free · Dana K.Early Bird · 5:30pm alwaysVIP · David & Laura ParkRegulars · ThursdaysHigh Roller · $180 avg checkNo Onions · Robert T.Anniversary — Table 12VIP · Marcus ChenShellfish Allergy · Sarah M.Prefers Booth 7 · The GarciasWine Lover · James Whitfield
9:47 PM
Marcus Chen checked in
VIP · 23rd visit
9:51 PM
Campaign sent: Lapsed 60-day
142 guests · 38% open rate
9:53 PM
New profile built: Sarah K.
Via Resy · 1st visit
01 — GUEST INTELLIGENCE
EVERY GUEST.
FULLY FILED.
POS transactions, reservation history, allergies, preferences, lifetime value — auto-assembled from Toast, Resy, and OpenTable the moment they walk in. No manual entry. No lost context.
MC
Marcus Chen
Last visit: 3 days ago
23 visits
Lifetime Value
$4,182
Avg Check
$181
VIPWine LoverBooth 4
📝 Prefers Barolo. Celebrating anniversary in March.
SG
Sarah & Tom Garcia
Last visit: Last Friday
47 visits
Lifetime Value
$6,847
Avg Check
$145
RegularBooth 7No Shellfish
📝 Always request the same server — ask for Jamie.
PS
Priya Sharma
Last visit: 2 weeks ago
8 visits
Lifetime Value
$892
Avg Check
$111
Birthday SoonGluten-Free
📝 Birthday: March 14. Send offer 5 days prior.
DP
David Park
Last visit: Yesterday
31 visits
Lifetime Value
$5,580
Avg Check
$180
Big SpenderVIPTasting Menu
📝 Brings clients. Always requests private dining.
94%
Auto-recognition rate
< 2s
Profile load at door
100%
Your data, always
02 — AUTOMATED CAMPAIGNS
TRIGGERED
BEFORE
YOU ASK.
Visit frequency, birthday, anniversary, lapsed status — campaigns fire automatically. 81% of guests will join a loyalty program. All you have to do is run the room.
Lapsed 45 daysSMS + Email
"We Miss You" Win-Back
41% open
284 sent
LIVE
Birthday — 7 days priorEmail
Birthday Dining Offer
68% open
48 sent
LIVE
5th visit milestoneEmail
Regular Recognition Upgrade
55% open
112 sent
LIVE
Post-visit 2hrsSMS
Review Request + Feedback
73% open
1,204 sent
RUNNING
LIVE CAMPAIGN ACTIVITY
9:58 PM
Email sent
Jennifer Walsh
Birthday Dining Offer
9:56 PM
SMS delivered
Robert Tanner
"We Miss You" Win-Back
9:54 PM
Profile tagged
Lisa Chen
Regular Recognition — 5th visit
9:51 PM
Campaign triggered
Michael Brooks
Lapsed 45-day sequence
9:48 PM
Review requested
Amanda Silva
Post-visit feedback
9:45 PM
Booking converted
The Park Family
"We Miss You" Win-Back
CAMPAIGN ROI — LAST 30 DAYS
2,847
Emails sent
38%
Avg open rate
$18,420
Attributed covers
03 — INTEGRATION MAP
SNAP IN.
EVERYTHING
TALKS.
Toast, Resy, OpenTable, Square — breakers snap into place like an electrical panel. Your POS closes out, Ticket already knows. No manual sync. No middleware.
🔥CONNECTED
Toast POS
Point of Sale
Every ticket, every item, every check — live into guest profiles.
📅CONNECTED
Resy
Reservations
Reservation history, notes, and covers sync in real time.
🍽️CONNECTED
OpenTable
Reservations
Guest visit frequency, notes, and dining preferences auto-merged.
💳CONNECTED
Square
Payments
Payment data and order patterns feed directly into guest LTV.
⭐CONNECTED
Google Reviews
Reputation
Reviews aggregated and linked to guest profiles automatically.
🔴ACTIVE
Yelp
Reputation
Feedback trends surface before they become problems.
⚡ACTIVE
Stripe
Payments
Online order spend unified with in-house dining history.
🔌BROWSE
100+ More
Ecosystem
PMS, event platforms, booking networks, and payment providers.
YOUR DATA. ALWAYS YOURS.
Unlike OpenTable, Ticket never remarketes to your guests or competes for their loyalty. Every profile, every tag, every dollar of LTV — it's your asset, not ours.
100%
DATA OWNERSHIP
04 — OPERATORS WHO KNOW
THE ROOM
ALREADY
KNOWS YOU.
94 covers · 4hrs · 0 complaints
"Friday double-sat used to mean chaos. Now the host stand has every returning guest flagged before they walk in. We turned 94 covers in 4 hours and nobody felt rushed."
JT
Jamie Torres
GM, Provecho Restaurant Group
6 locations · 12,400 unified profiles
"I run 6 locations. Before Ticket, our regulars at one spot were strangers at another. Now a VIP in SoHo is a VIP in Brooklyn — the data follows them."
RK
Rachel Kim
Marketing Director, Ember Group NYC
3,200 profiles · $4.2M tracked LTV
"I told investors we had 3,200 active guest profiles with $4.2M in trackable lifetime value. That conversation changed how they see this business."
MW
Marcus Webb
Owner-Operator, The Webb Table
TONIGHT'S PRE-SHIFT HITS DIFFERENT
RUN YOUR
ROOM TONIGHT.
Download Ticket. Connect your POS in 4 minutes. Walk into Friday service already knowing who's coming.